House Judiciary Committee members Rep. Ted Lieu (D-CA) (L) and Rep. Pramila Jayapal (D-WA) question Special Counsel John Durham during a committee hearing in the Rayburn House Office Building on Capitol Hill on June 21, 2023 in Washington, DC. (Photo by Chip Somodevilla/Getty Images) Congressional AI proponent Ted Lieu pushes back on ChatGPT restrictions placed by House administrative office Rep. Ted Lieu criticized CAO restrictions on ChatGPT use and said “my staff can basically do whatever they want.” Exclusive 5 days ago By Nihal Krishan
MAR 15, 2022 — National Science Foundation Chief Information Officer Dorothy Aronson speaks at ITModTalks, hosted by FedScoop, in Washington, D.C. National Science Foundation looking at use cases for ChatGPT The foundation's Chief Information Officer says her agency is building a set of use cases to inform new guardrails for the technology. Mar 15, 2023 By Nihal Krishan
(Getty Images) Sponsored Building a better citizen experience with contact center modernization strategies How agencies are prioritizing constituent engagement with customer experience (CX) strategies that aim to modernize the communication channels. Jun 15, 2021 By FedScoop Staff
The General Services Administration (GSA) Headquarters building. (SAUL LOEB/AFP via Getty Images) GSA leads rise in automation projects governmentwide The Federal RPA Community of Practice is behind much of the increase, despite RPA being but one type of automation. May 11, 2021 By Dave Nyczepir
(Getty Images) Federal agencies look to user-first tech in pandemic response A new report from the Partnership for Public Service and Microsoft offers lessons learned from how federal and state governments used technology in their pandemic responses. Dec 10, 2020 By Sara Wilson
Ervan Rodgers, CIO, Ohio Sponsored Government CIO on agility and innovation during COVID-19 Ervan Rodgers shares how collaboration between agencies and the vendor community is improving citizen services and reducing operational costs. Sep 29, 2020 By FedScoop Staff
(Getty Images) Sponsored Agencies push to a new normal with the power of artificial intelligence The pandemic could have brought agencies to their knees with citizen requests, but IT leaders are leaning into AI and ML tools to support the mission. Sep 21, 2020 By FedScoop Staff
(Getty Images) Sponsored AI and ML help government safety nets scale during pandemic How the Illinois Department of Unemployment overcame overwhelming information requests quickly with intelligent agents. Aug 28, 2020 By FedScoop Staff
(Getty Images) Sponsored From AI to chatbots, tech shines in agencies’ COVID-19 response Scalable AI and chatbot technologies become essential to meeting unprecedented surge in demand for government services. Aug 17, 2020 By FedScoop Staff
Jennifer Ricker, Acting Assistant Secretary, Dept. of Innovation & Technology, Illinois Sponsored Expanding chatbot, virtual agent use to meet citizen needs Illinois’ Department of Innovation and Technology acting assistant secretary on answering citizen questions with chatbots and virtual agents. Jul 28, 2020 By FedScoop Staff